CONTACT US

Last updated: October 27, 2026

How to reach Nuvoriaxn

Nuvoriaxn is operated by Zhongshan Lianke Youpin Technology Co., Ltd., the seller of record for purchases made at nuvoriaxn.com.

Email: service@nuvoriaxn.com

Phone: +86 760-87898203

Customer service hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time (ET, observing EST or EDT as applicable), excluding U.S. federal holidays.

We aim to respond within 1-2 business days. Messages received outside service hours are handled during the next available service period. International calling charges may apply; email is also available.

Order and delivery assistance

Include your order number, the email address used at checkout and a short description of the issue. For damaged, defective or incorrect items, photographs of the item and packaging can help us investigate. Do not send complete payment card numbers, passwords or other sensitive credentials by email.

If you need an address correction or cancellation, contact us immediately. Cancellation and order changes are available before dispatch. We do not charge a cancellation fee. After dispatch, please follow our Return Policy.

Returns

Our return warehouse is located in China. Request a return within 30 calendar days after delivery. Once your request is approved, we will provide the complete warehouse address and instructions. Send the return within 14 calendar days after approval. Do not send merchandise to our registered business address or the sender address on the parcel unless our support team specifically instructs you to do so. Customers pay return postage for change-of-mind returns; we cover necessary return costs for damaged, defective, incorrect or materially misdescribed items.

Company details

Legal company name: Zhongshan Lianke Youpin Technology Co., Ltd.

Business registration number: 91442000MAE95AQJ65

Registered business address: Unit 2, Ground-floor Shop 108, Buildings 17-22, Qingfeng Garden, No. 222 Guangcheng Road, Jixi Community, Xiaolan Town, Zhongshan, Guangdong, China.

This is our business registration address, not a customer return warehouse or walk-in service location.